Archived Analytics Webcasts:
Choose the link on any of our webcasts to view the archived session:
Utility Analytics, Challenges amp Solutions Webcast Series – Session Three – Wednesday, Sep 24, 2014
The utility analytics marketplace is evolving so fast that it is hard to keep up with new technologies and processes that are transforming how utilities accomplish their mission. This webcast series provides attendees with an opportunity to see and hear from the leading providers of analytics solutions and services. Part 3 of 3
Utility Analytics, Challenges & Solutions Webcast Series – Session Two – Tuesday, Sep 23, 2014
The utility analytics marketplace is evolving so fast that it is hard to keep up with new technologies and processes that are transforming how utilities accomplish their mission. This webcast series provides attendees with an opportunity to see and hear from the leading providers of analytics solutions and services. Part 2 of 3
Utility Analytics, Challenges amp Solutions Webcast Series – Session One – Monday, Sep 22, 2014
The utility analytics marketplace is evolving so fast that it is hard to keep up with new technologies and processes that are transforming how utilities accomplish their mission. This webcast series provides attendees with an opportunity to see and hear from the leading providers of analytics solutions and services. Part 1 of 3
Let’s Get Engaged: Analytics & The New Utility Customer Relationship – Thursday, May 29, 2014
Utility customer care leaders are faced with new challenges and opportunities in today's data-rich/high expectation environment. This webcast will provide some insights in terms of how analytics is changing how utilities can engage customers, and ultimately change the 'traditional' utility/customer relationship in today's operating environment.
Maximizing Workforce Management to Improve Customer Experience and Increase Operational Efficiency – Wednesday, April 30, 2014
The on-demand webinar will focus on: How to apply the key tenets of Workforce Management to existing or new practices; Application of effectiveness measures for each process of Workforce Management; and Lessons learned during a Workforce Management practice optimization project (processes and technology). Presented by Intelligent Utility
Tomorrow is Now: The Data-Driven Grid – Thursday, Mar 27, 2014
Management of the electric grid in North American has had some pretty impressive intelligence and automation progress dating back 40+ years to the early era EMS and SCADA systems to advances in communication technologies to advances in intelligent devices deployed across the grid.
Engaging Customers AND Impacting The Bottom Line: Yes, You Can – Wednesday Nov 13, 2013
The analytics movement is now a reality in the utility industry, and nowhere is this more impactful than in helping utility leaders better engage and manage their valuable customer relationships. This webcast will include both the concept and the actual practice of how the use of advanced analytics is transforming how a utility engages its customers to drive a desired outcomes.
This is Serious: A Discussion with Tom Siebel – Tuesday, Sep 10, 2013
High-tech visionary Tom Siebel is perhaps best known for founding and growing CRM solutions provider Siebel Systems into a multi-billion dollar company before its acquisition by Oracle. Tom is now leading a company, C3 Energy, that is shaking up the analytics landscape. We'll take a moment to get Tom's views on what he sees as key opportunities for utilities in this new data-rich environment.
Optimizing the grid with real-time operational analytics – Tuesday, Aug 27, 2013
Grid optimization is at the forefront of utilities' minds as they continue to move forward with smart grid efforts, and there are numerous applications for real-time operational analytics-including analytics fault currents, conservation voltage reduction, and AMI-OMS integration. This is another important topic that will be covered in a panel session at Utility Analytics Week. We'll do a quick preview with one of the session's panelists, Aleksandar Vukojevic, Principal Engineer - Smart Grid Distribution Automation & Technology, BGE, an Exelon Company, by discussing his views on how utilities are using real-time grid analytics to optimize the operation of the grid in order to minimize power losses, improve system reliability, and maximize power efficiency and quality.
Predictive Analytics + Customer Engagement = Bad-Debt Prevention – Thursday, Aug 15, 2013
Losses from bad debt cost utilities millions every year. By using predictive analytics in their customer strategy, utilities can improve the way they engage customers to prevent bad debt losses.
Behind the Scenes With an Analytics Leader – Tuesday, Aug 13, 2013
H. Christine Richards, Research Director at the Utility Analytics Institute, is the lead on many of the Institute's publications, projects, and conference activities. With a background that includes an Ivy League degree, serving as founding Editor of Intelligent Utility magazine, and more, we'll chat with Christine about what she sees in the marketplace and what makes her tick.
Improving cash flow through credit and collections analytics – Wednesday, Jul 31, 2013
Credit and collections isn't just about getting bills paid. It is about better understanding your customers to ultimately better serve them-whether they struggle to pay, or pay on-time every month. Analytics can help utilities uncover a customer's payment behavior, and identify how to best interact with each customer depending on that behavior. This critical topic is a panel session at Utility Analytics Week, and we'll do a quick preview with one of the session's panelists by discussing his or her views on analytics that optimize the cash flow of utility companies, including billing, collections, and low-income customer programs.
The Foundation Meets The Vision: A Discussion with an Analytics Pioneer – Tuesday, Jul 16, 2013
As the key player in the build-up of OGE's analytics infrastructure, Paul Dick is truly one of the analytics market's pioneers. Now as an executive with analytics leader SAS, Mike Smith takes a moment to catch up with Paul to reflect on the "Why" and "How" of utility analytics' role in changing how utilities operate.
Unlocking the data scientist mystery – Tuesday Jul 9, 2013
As a preview for Utility Analytics Week's data scientist panel session, H. Christine Richards will speak with one of the panel participants to unlock the secrets of the mysterious data scientist and the role they play in utility analytics.
A Look at How a Data Giant Is Tackling Analytics – Tuesday, Jun 18, 2013
Vice President of the Utility Analytics Institute, Mike Smith, will discuss the rapidly changing utility landscape as data becomes a key asset for utility business. He will interview Brad Williams, Vice President of Industry Strategy, Oracle Utilities, for additional insights about what's on the horizon for utility data analytics and how Oracle - an analytics giant - is tackling the analytics challenge.
An Analytics Insight from Within the Institute – Thursday, Jun 6, 2013
Just as advanced analytics help utilities transform terabytes of data into actionable insights, the Utility Analytics Institute helps distill analytics lessons from hundreds of utilities into best practices and clear answers to the industry's top analytics questions.
Enterprise analytics: The infrastructure needed to support cross-company analytics – Wednesday, May 15, 2013
Demand response, meter data analytics and smart meters are just a few of the hot technologies that utilities are choosing to invest in. These investments are pushing utilities to address data and analytics across their companies, including the areas of customer operations, grid optimization, asset optimization and customer engagement.
Meeting the Demands of Your Empowered Customers – Thursday, Apr 25, 2013
Utilities are entering the age of the empowered customer. Customers expect to engage when and how they want and through physical, digital and mobile means. This is changing the entire way products and services are sourced and distributed and making business more complex than ever.
Analytics Best Practices & Case Studies – Wednesday, Aug 29, 2012
As utilities deploy their smart infrastructure, new operating paradigms are emerging. At the core of this new world is how utilities are leveraging analytics in this data-rich environment. This webcast will provide a glimpse into what's working and what are the lessons learned in today's utility analytics practices.
Customer Analytics Issues, Trends, & Drivers – Wednesday, May 30, 2012
Learn how utilities are realizing the full potential from new customer data in this free Executive Insights webcast, which will include lessons from utilities in the field, as well as an overview of results from the Utility Analytics Institute's Annual Customer Analytics Report.
Grid Analytics Issues, Trends, & Drivers – Wednesday, Feb 29, 2012
With the realization of the smart grid, the utility industry has experienced fundamental change over the last decade. Entirely new areas of expertise, value, challenge, and opportunity have emerged. Right at the heart of these opportunities and challenges is how to leverage analytics to improve grid operations ranging from grid optimization to asset management.